[Resolved]  Eureka Forbes / Aquaguard — Not giving bill

Address:

Karnataka

I am very old customer of Eureka Forbes Aquaguard. Today I had very bad Experience.
I have having Eureka Forbe's Aquaguard Classic Model. I wanted to re-install it in my new home.
A guy visited my home, when asked he said I am from "Eureka Forbes", I asked him 3-4 times are you from Eureka Forbes of franchisee or AMU, every time he said "Eureka Forbes".
I told him, I need re-installation and a Aquaguard tap to be fitted.
For Tap he said Rs 360/- and for re-installation he said charges will be rs 250/-, I said only 4 screws, why so much, he said then get it done your self. So I called plumber of my apartment.
As soon my plumber came in, behavior of Services person changed, he started talking bluntly, and he stopped servicing of machine also.
He said, he will leave. I asked him to wait, once plumber put in 4 screws he can continue his work.
I told him to put the tap and give bill, he bluntly refused, said because I am not taking his service for re-installation, he will not give bill for tap.
I got doubt, because a company employee will never say so. I asked him for his ID, but he was not showing, then on insisting he showed the ID, and then I found he is not from Eureka forbes, he is from some company doing AMU for eureka.

I took snap of person and his id card. I have also taken his manager's name & mobile number (Name : Samsun, Mobile : [protected])
Two mistakes he has done
1. Telling wrong Identity and not showing card.
2. Not giving bill for sale he wanted to do ...

Please see attached snap of person and his id card.