[Resolved]  Eureka Forbes / Aquaguard — problems regarding servicing of aqua guard

Address:Darjeeling, West Bengal

we had installed an aqua guard gold nova in 2008.i am from mirik, darjeeling. from last year our aqua guard is not in use.no one comes to do the servicing of our aqua guard.last year a technician named prasanjit from malbazar who works for mirik circle came to do the servicing in the month of august and while installing an iron guard he spoiled our aqua guard since then he has vanished.even after continuously calling him he doesn't pick our phone.he comes to do the servicing in other houses and hotels in mirik but he doesn't come to our place.we have to send him messages through other people.in whose houses in comes for servicing.through them he promises to comes but always escapes without servicing our aqua guard.we have made several phone calls to service centre of aquaguard in siliguri and darjeeling but they speak so rudely and say they will send a technician but they have send no one till date.it was a great mistake to have installed eureka forbes aqua guard.the servicing is worst and the service centre people are rude and arrogant.please help we are having a lot of difficulty regarding drinking water.
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Aug 14, 2020
Complaint marked as Resolved 
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