Eureka Forbes — Bad sales & supply & consumer services

Complaints of 1. Sri S B Pandey Mob.[protected] reg non -installation of RO+ despite advance taken on 20.04.2013 despite reporting of complaint to Sri Rajesh Mishra , Dy Divisional Sales Manager- Allahabad for [ 2nd time on 22.05.13 at 2 p.m.] through Sri O P Tiwari - [protected] who suggested me to by an EUREKA FORBES ENHANCE RO+ &
2. Sri O P Tiwari - [protected] NO FREE SERVICE //OUTLET TAP NOT REPLACED // FORCED TO TAKE OUT WATER BY DIPPING CUPS/ GLASSES IN ITS STORAGE TANK- FOR THE LAST 56 DAYS ---TALKED TO Sri Rajesh Mishra , Dy Divisional Sales Manager- Allahabad for [ 2nd time on 22.05.13 at 2 p.m.]
[ I REGRET FOR SUGGESTING TO Mr S. B. Pandey Mob.[protected] to have an EUREKA FORBES ENHANCE RO+ : VERY BAD SERVICES IN ALLAHABAD district o[censored].P. ]


To
EUREKA FORBES , ALLAHABAD
1. S B Pandey Mob.[protected] Allahabad
Sir,
I regret to bring it to your kind notice that despite advance taken on 20.04.2013 ( Copy of receipt attached ) , RO+ has not yet been installed .
The tel.nos.of RAKESH SINGH is found mostly switched off & he does not attend to call if connected.
I have made the facts known to Mr O. P. Tiwari - a RO+ user & my colleague - & Financial Adviser in UPRTOU Allahabad who has intimated the facts to Sri Rajesh Mishra , Dy Divisional Manager Manager-Sales Allahabad at [protected].
Please get my money refunded because if installation itself is so problematic, how can one expect good serves from your such staff.
Sincerely,
S B Pandey Mob.[protected] Allahabad

2. O P Tiwari - [protected]
Sir,
-I have also not been provided free services .I was provided with a loose outlet tap which was damaged in 7 months in April 2013 (First week) which is neither being replaced nor repaired nor even supplied on payments despite facts being in the knowledge of local Higher-ups of the firm .

Mr Mukesh Srivastava [protected] came in April 2013 ( 3 or 4 April) when matter reported to Sri Rajesh Mishra , Dy Divisional Manager Manager-Sales Allahabad BUT THE PITY IS THIS THAT I HAVE TO DRAW WATER FROM RO+ TOP after displacing the top.THE OUTLET TAP COULD NOT BE REPLACED DURING WARRANTY EVEN AFTER A LAPSE OF 5 WEEKS TIME SINCE REPORTING OF DEFECTS.
Sincerely,
O P Tiwari - [protected] : I REGRET THAT I INTRODUCED SRI S B Pandey Mob.[protected] TO PREFER RO+ from eurekaforbes ::DATED 18.05.2013 // 27.5.2013

2 attachments — Download all attachments
02 001.jpg 1171K View Share Download //

02.jpg 1087K View Share Download