Eureka Forbes — Not providing services for AMC | |||
I had purchased one Aquaguard model from Dehradun dealer in Mar 2006 .Then i moved to bangalore and took the AMC for two years whose validity is till Dec 2010. As I have shifted my I nova aquagauard to rohtak at mentioned address HN 174/8 , Shiva Ji colony , Rohtak ,Haryana The dealer in rohtak (Vandan Enterprises , [protected] (shailesh jain) is asking for mail from company regarding same . I have contacted Delhi call centre ,Faridabad call centre,Faridabad office ,Delhi office ,Panipat office .........but still no result . i have got frustrated and really don't know what to do . Pls help me in getting my AMC services for which I had already paid . My details are as Customer ID - [protected] Contract no = 16269407 Pls provide the solution . Was this information helpful? | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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2. I was told that the carbon tube will be now replaced Once a Year and normal servicing Twice a Year.
3. The Carbon tube has been replaced only TWICE, once in 2008 at the time of AMC renewal and thereafter in Dec 2009.
4. I asked RR Enterprise on the 24t Dec 2010 to change the Carbon Tube as the third replacement is due, but have REFUSED saying that it will be replaced only after renewing the AMC in Jan 2011.
5. This is NOT right as in 3 years contract the tube must be logically replaced TRICE.
6. Please instruct the RR Enterprise to replace my Carbon Tube.
Regards
Brigadier Verma