[Resolved]  Eureka Forbes — no responce for change &repair the accesseries

we have purchaged the vet &dry vaccum cleaner at your end on 9/07 through your rep, mr,venkat there is no proper responce by person or cell phone kindly instruct the person who have delever the instrument to my residence art arkere bannareghatta road with immediate effect other vise we have to go to rignt to information act of 22/2005 withg immediate effect your bill no/016238/dt;13.9.2007 my cheque no 313378 dt;13.9.2007 the person is aslo telleing the there is card is sent for one year free amc sservice provide till today from you there is nio singe letter from you received so to say that there no proper responce from youyr rep i,e mr.. vekat kindly instruct as early asd possible otherwise i will go to custormer court otherwise please return ther money as early as possibl this is very series
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

This is a good co. Given in the hands of fraudsters...
Has requested for candle change and service on 22nd jan 2015.. Since then, i have personally followed the matter more than 15 times til date, but customer care executives are daily making excuses and request for one day to solve my problem. They always say that my problem shall be resolved within a day. . We will arrange a technician. . We are arranging a callback from our senior management. . And blah blah.
CComplaint references are 79965166 on 22.01.2015 and 91240737 on 13.02.2015. Last reference is for the request to reimburse charges made for AMC contract of 3 yrs due to deficiency and negligence of service from eureka forbes.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7753
    Pending
    413
    Resolved
    4406
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information