[Resolved]  Eureka Forbes Ltd — refund for exchange of old machine

Address:

Thane, Maharashtra

i,mr surendra sitaram nalawade, approached the company M/s.Eureka forbes ltd,for purchase of new vaccume cleaner machine,But i asked company for discount for handing over my old machine(vaccume cleaner).of same company.They promised me to refund me Rs,500/- for my old machine.But after receiving full amount for the new machine and delivery of new machine they did responded for the refund of money.I complained with the company my complaint no is 84444418 dated 03032011.I talked on telephone no 25827500 of company and talked with many officers named Mr.shimpi,mr dhanawade,but all told me to contact mr rajak kuresh.I kept many messages for him and also gave my cell no [protected] but he did nodt cared for my complaint,My receipt No is 244 and also another ref no is 029455.Many times i kept messages in exibitions held in our city thane for the sales man Mr.pradeep pandey code no 9030143 but too did not responded.If i could get the address of the company office at thane I would have visited the office of eureka forbes ltd.If my problem is not solved within a week i would have no option but to file a case with consumer forum.waiting for your response.