[Resolved] Eureka Forbes / Water Purifier — After AMC not attending Complaint | |||
Customer care Eureka Forbes My Customer Code. [protected] Amc from 30/11/2009 to 29/11/2010 covered. We are complaining at your Amritsar office for aqua guard is not purifying the water. Your sales representative came on dated 3/7/2010 (Vikram Kumar verma Cell. No.[protected],[protected]. He checked and showed water TDS is 500 after purify and same before purify. He told us aqua guard is not working; its only show piece you are drinking contaminated water, purchase our new system. Your office instead of sending the technician to repair the product, they are sending sales representative for selling new system. Our humble request to you please sends the skilled technician for repair the aqua guard not sales representative. Again humble request to the aqua guard appellant authorities. It’s not a matter of corporate sector companies’ sales. It’s a matter of public health. Please don’t make it so commercialise on the stake of people health. Please help us. Thanks a lot and highly appreciate your prompt action. Deepak Gupta Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
Eureka forbes Water Purifier — Not attending the complaints
Impurity/residue appears in drinking water.Customer service fellow does not listen/not entertaining the customer. I totally agree as I am in the same situation. Its almost 3 weeks that I have filed my complaint but inspite of repeated followups, it has not been attended to.
People should team up and sue the company out of business. they should realize that when doing business of basic necessities, they should carry responsibility of providing decent service.
People should team up and sue the company out of business. they should realize that when doing business of basic necessities, they should carry responsibility of providing decent service.
Eureka Forbes/ water Purifier — AMC Problem
I have received one eureka forbes water purifier within AMC period.But due to place change ( same compund only the flat is different one is in 2nd floor another is in 4th floor) the service people denied to provide the AMC and though the end date of first AMC is 02/03/2011and they forced to buy another one, on dated 23/11/2010.Though I have talked several times to regional office at kolkata and send mail thrice ( from 22nd Nov,2010) to incharges but they are not able to provide me any solution.
If the pioneer organisation like eureka forbes behave this way to consumer , it is very painful.
As a senior citizen . I want proper solution for this harassment.
regards
Samiran Sur
[protected]
Eureka Forbes/ water Purifier — Health Hazard
The Company man changed the cylinder inside the purifier on 8th June 2011. (Consumer Code [protected]) Since then all family members are down with dysentery. Complaints made to the Co. No remedial action so far.Eureka forbes Water Purifier — AMC
I have been trying to contact the Vaishali Nagar, Jaipur at Guman Plaza for getting AMC done for the purifier which is working great since I bought it on 05/07/2008.ould you please direct the concerned branch to please contact Col (Retd) Giriraj Singh contact No[protected]/ [protected]
Eureka Forbes/ water Purifier — Last 50 days not attend
I purchased one water purifier model "Elegent" on date 20.07.2011. But till date ( 09.09.2011) I did not get single drop water, thats means its manufacturing defect. I make complaint on web no 7dd722cb29eb. Also raise complaint on custmercare center with no 85294268 date 06.08.2011. But no result.Then I contact in Vadodara office they send technitian four times but system did not started. Every time they give next date after 3 days and came after 8 days.
How Euraka claim for attand the complaint in 24 to 72 hrs.
As its manufacturing defect I want to replace the system.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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EUREKAFORBES / WATER PURIFIER — Not attending the complaints
Even after having the AMC, company representatives are least bothered to attend to the problem of leaking tap in "Reviva" model RO unit. Iam recomending all my friends and other companies not to procure this product any more.When contacted the service center, they say spare parts out of stock. When i told them that i will complain to higher authority, they said you can do so as if they are least interested in customer complaint.
My complaint no: 98112 dt 10.9.08 at Hosur service center( TamilNadu)