[Resolved]  Euro Clean (Eureka Forbes) — Service

Address:Chennai, Tamil Nadu

Hi,
I bought Auquagaurd Gold nova water purifier from Euroclean Last year, i renewed the AMC contract to them, if we call for service they are not even bothering to get the service done on time. They take atleast 10days to do the said service every time, this time also i logged the service request on 21may (req no [protected], customer no [protected])still now they have not turned back for attending the service. I repeatedly called there customer care even though no response. yestarday morning one Mr.Abdhul and by evening one Ms.Sudha from their customer care committed it will be done positively by 27th May. But still no body turned up,can you please suggest me what i can do on this regards. I bought this mainly for my kid to have clean water, but due to their negligence we suffer lot to get clean water.

Regards
A.Sathish Kumar
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7758
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information