[Resolved]  Excess Billing By Mseb, Con No[protected]Billing Unit 0311 / Panvel Sdn) — Excess billing by MSEB

Dear Sir,
The electric meter installed at Flat D-607, National Palace, Takka, Panvel was giving wrong readings since Feb'09. Earlier the monthly consumption was about 100 units ( Rs. 300/- p.m.), but since Feb'09, the meter started running very fast and in one month the consumption was shown more than Rs.3000/-, more than 10 times than earlier. This was not acceptible because we were not using any extra equipments. We don't have even washing machine. So, the problem was with the MSEB meter.
Frequent complaints by my wife led MSEB to install an additional meter on April 20' 09. It was told to us that MSEB will observe the reading of new meter vis-a-vis old meter and revise the previous unpaid bills according to the estimated actual consumption.
But, since April 20' 09 no body came to record the meter reading. As a result, MSEB continues to send monthly bills based on the previous unrealistic arrears.
Now, the old defective meter has been removed by MSEB and the other meter is installed permanently.
The present meter reading of new meter was 249 as on 09/07/09. Its initial reading at the time of installation on April 20 was 3, thus the net consumption was 246 units in more than 2-1/2 months.
Hence, all the previous bills should be revised according to the average consumption.We are waiting since February '09 for the bills to be corrected and make the payments.
For June' 09 also, no meter reading was taken by MSEB and the bill shows total units consumed as Zero.
We are not able to pay the bills since Feb' 09 due to this deficiency.Thus, delay in payment is due to MSEB only and not due to our fault.
We have submitted several complaints in MSEB, Panvel, but no action has been taken by MSEB so far. I tried to send the complaint to SDO, billing 0311 by email, but no success. The email returned undelivered.
Kindly address my complaint at the earliest.

Thanks

R.N.Sinha