[Resolved]  Exide Battary — Battery In warranty - but cash Demanding for Replacement

Pulsur 150cc- warranty period
warranty period
i had brought the Pulsur 150cc on 21/05/09. and then i got the warranty for the battery 1 year.my battery developed some problem at 7th month and i showed it to Bajaj Show room.& Service Centre they Give me a letter and told me to go to Exide battery service Centre to claim warranty and replace the battery,When i had go to Exide Service Centre on 16th Dec-2009. they give me the time only for next days. and Today on dated 30.12.2009 i had go again to Exide Service Centre They Exide guys told me u did't got any warranty without any Fees they Told me i have no any Battary of these Model But i[censored] give me 200 Rs. then i'll give u the battary... When i said no My battary is under warranty Please chenge it Free of Cost then they Behave very very Ugly with me....
so later i came to know that Bajaj Service Centre at Varuna Bridge they had not give me any responce so i have to complain for these matter to U.
So Please check that matter at your level and do needfull.... The Full Details of our Complain are :
Customer Name : Sophia Sarfaraz
Contact Number : [protected], [protected]
Motorcycle Model : Bajaj Pulsur 150CC
Problem Facing : Battary
Battary Condition : In Warranty
Exide Service Centre Status : Demanding the Amount 200 Rs. for Replacement.
Exide Service centre No :[protected], 2370489
Exide Service Centre Address : Pama Complex, DlW Road, Lahartara, Varanasi
Exide Complain Number : VAR/VAR/EX/09/14070
Date of Booking complain : 16 Dec-2009
Battary Model No : ZSC0-12EB9-B

So I request u please do needfull with ur level and replace my battary free of cost from Exide Service Centre....
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Exide Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    927
    Pending
    0
    Resolved
    299
    Exide Industries Phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
    View all Exide Industries contact information