[Resolved]  Exide Battery 1350 Plus Mfg - 4a9 — Backup Problem

Address:

Haryana

This is just to inform you that My name is Arvind Kumar. I resides at G-23, Street No-7, Shastri Coloy. Pall No-1, Faridabad-121003. I purchased exide battery (1350 plus Mfg Code-4A9 serial no.-107211) from SOM Trading Corporation Faridabad on 5 May 2009. Due to back-up problem I summited that battery in Customer Care Center at Faridabad (16/5 Mathura Road ,Karkhana Bagh. Phone[protected] on 25 October 2010.My complaint no. is 04097. After 10 days they told me your battery is fine but still they are not agree to check the back- up in front of me. In your customer care centre faridabad I talked to Jaspreet who is a technical engineer. He gave me an appointment but he did not meet me on the same day when he fixed a appointment. Again I talked to him over the phone & still he is not listen to me. I hired the another battery from the market on rent. I am paying Rs 150/ per day for the rented battery. You will give me the whole money from 25 October 2010 till date.
If you can not resole the customer problem why you committed to the customer at the time of purchasing.
If I will not receive any positive responsive from your side with in two day's then I will be file a case in consumer court against you. I will see you in court.

Seeking a corporation Thanks,

Arvind Kumar