[Resolved]  Exide Battery — faulty battery

Address:

Andhra Pradesh

Sir,
My institution sunshine kids enterprises purchased a brand new exide battery for an inverter from turbo enterprises kharkhana road next to secunderabad club, secunderabad. last june, 2011 i was shocked to find within a span of 1 year this july that the battery is completely spoilt, not recharhing and the shop keeper told me beyond repair, the only hitch is i have lost the warranty card and hence the shopkeeper is saying nothing can be done and forcing me to buy a new one. I cannot fathom how a worldwide multinational like exide insist on a small card for replacement when all the bills and the money has been paid to the above dealer. I request you to immediately replace the defective battery with a new one as the shopkeeper mr. hamza is giving me all cock and bull stories. where does an innocent consumer go?. Hence please help and revert.

M.M.Naidu
principal and correspondant
M.G.M High school
maruthinagar yousufguda
hyderabad-500045
ph:[protected]/ [protected]
[protected]@gmail.com