[Resolved] Exide Battery In 1500 Plus Inverter — BATTERY NOT FULLY CHARGING | |
Dear Sir, I have purchased one EXIDE BATTERY ( IN 1500 PLUS INVERTOR on 30th MAY '08 ). Book No : 009 and Sl. No. : 417 from UNIVERSAL BATTERY SERVICE, GAYATRI MARKET JHOKAN BAGH, JHANSI, UTTAR PRADESH. My Battery is not giving proper back up from the day one. Since day one its giving only 6 hours back up on fully charged state. I did the complaint to the dealer but he is not giving proper acknowledgement. He is saying that my Invertor has some fault while the battery is working properly. I called one electrician and checked my INVERTOR and found it completely okay. The behaviour of Battery Dealer is very DIRTY and is not providing any assistance to me. Sir, I am really in a helpless state please provide me assisstance as earliest. My contact number's are :[protected], [protected] Thanking You. Shri S.K.Awasthi Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
We are RO dealer of Indian Oil Corporation Ltd since last 28 years. We are also in transportation business for more than 25 years. We are regular customer of Ashoke Leyland & Exide. We had purchased a vehicle having brand name “Ashoke Leyland” from your esteemed organisation ( Shree Automotives (P) Ltd., Behrampore ) bearing delivery challan no VHS/L/041/09-10 on 28thMay 2009 . It takes further 3 month to obtain explosive licence and other permission in order to carry petroleum products. So the vehicle becomes ready for transportation by beginning of September 2009.
Now in mid of February 2010 one of the battery shows problem. The local mechanic said that the battery (4E8348101) has manufacturing defect. So the battery shows problem in just 4.5 month. We had then informed Mr. Firoz Sekh of Shree Automotive (P) Ltd., Behrampore for the same. As per him battery is covered under guarantee hence suggest us to send the battery to them. As per their suggestion we send the battery to Shree Automotive (P) Ltd., Behrampore. They then send the same to Exide, behrampore through Mr. P.Samanta. after 10 days their feedback is not satisfactory. We had to rent battery for plying my Tank Lorry since last 1.5 month. Hence we are bearing financial loss.
Now it is our request to kindly replace the same at an early date please. Hope you will be kind enough to consider the same and save us from financial loss.
Thanks & regards
Kishore Kumar Agarwala
[protected]
[protected]@rediffmail.com
Now in mid of February 2010 one of the battery shows problem. The local mechanic said that the battery (4E8348101) has manufacturing defect. So the battery shows problem in just 4.5 month. We had then informed Mr. Firoz Sekh of Shree Automotive (P) Ltd., Behrampore for the same. As per him battery is covered under guarantee hence suggest us to send the battery to them. As per their suggestion we send the battery to Shree Automotive (P) Ltd., Behrampore. They then send the same to Exide, behrampore through Mr. P.Samanta. after 10 days their feedback is not satisfactory. We had to rent battery for plying my Tank Lorry since last 1.5 month. Hence we are bearing financial loss.
Now it is our request to kindly replace the same at an early date please. Hope you will be kind enough to consider the same and save us from financial loss.
Thanks & regards
Kishore Kumar Agarwala
[protected]
[protected]@rediffmail.com
I BOUGHT A INVERTER BATTERY TYPE 6EM25R, CAPACITY 180 AH, ON 13.08.2008., THROUGH MEGASTAR BATTERY CENTRE ASANSOL . THE POWER POSITION IN THE YEAR 2008-09 AND UPTO DEC09 WAS QUITE GOOD AND HARDLY THE INVERTER WAS PUT TO REAL TEST.
BUT, AFTER JAN10 THE POWER POSITION DETERIOTED AND THE INVERTER/BATTERY WAS TO REAL TEST. GRADUALLY THE PERFORMANCE DETERIOTED AND FINALLY FROM THE SHOP THE MECHANIC CHECKED AND SAID THE BATTERY HAS FAILED AND I SHOULD GO FOR A REPLACEMENT.
IS THE BATTERY WORTH ONLY 18 MONTHS. IF YOU GO BY THE STATUTE THEN I CANNOT COMPLAIN, BECAUSE THE WARANTY IS FOR 12 MONTHS, BUT MY EARNEST REQUEST TO YOU WOULD BE TO ARRANGE FOR A REPLACEMENT/ REPAIR SO THAT THE IMAGE OF THE COMPANY REMAINS HIGH.REGARDS,
SUBRATO BANERJEE.
[protected]
BUT, AFTER JAN10 THE POWER POSITION DETERIOTED AND THE INVERTER/BATTERY WAS TO REAL TEST. GRADUALLY THE PERFORMANCE DETERIOTED AND FINALLY FROM THE SHOP THE MECHANIC CHECKED AND SAID THE BATTERY HAS FAILED AND I SHOULD GO FOR A REPLACEMENT.
IS THE BATTERY WORTH ONLY 18 MONTHS. IF YOU GO BY THE STATUTE THEN I CANNOT COMPLAIN, BECAUSE THE WARANTY IS FOR 12 MONTHS, BUT MY EARNEST REQUEST TO YOU WOULD BE TO ARRANGE FOR A REPLACEMENT/ REPAIR SO THAT THE IMAGE OF THE COMPANY REMAINS HIGH.REGARDS,
SUBRATO BANERJEE.
[protected]
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Here, even if it is Foreign co, established In INDIA no one bothers about the complaints of consumers, even though there is fault of Manufactuerers.
That is all.