[Resolved]  Exide Bikerz Battery — Refused to replace & made excuses

Address:

Faridabad, Haryana

Dear Sir/Mam, My name is Sunny Bhatia. I belong to Faridabad. I had purchased a bike battery of Exide bikerz on date 28/08/2012 from Sethi Automobile, shop no.11, Bata Chowk Market, N.I.T. Faridabad. Battery is with 15 months guarantee period & battery no. is 973106. Mr. Mandeep (M:[protected]) from Sethi Automobile wrote himself on warranty booklet the date of sale of battery 28/08/2012. Warranty Card No. at booklet is FARI 058229 C 12. Now the battery is not providing better use, there is a problem in self start as its been only one year of purchased. So here 3 more months of guarantee period are pending. Hence on date 21/08/2013 i went to Sethi Automobile and showed him the warranty booklet on asking. Mr. Mandeep told me to go to Parvesh Auto Sales (Parvesh Mobile:[protected]), shop no. 57, Sanjay Market, Near PNB Market, Old Faridabad. I went at the same address on the next day on dt. 22/08/2013 and showed the warranty booklet to a person at Parvesh Auto Sales. He started making stupid kind of excuses. He refused to replace that and told me that i have done the changes in date of sale. He told that i have changed it from 23/03/2012 to 28/08/2012. I got angry and asked him only one question when I need to change only month from 03 to 08 why i will change date from 23 to 28. At the end i request you to resolve my query. Regards Sunny Bhatia M:[protected]