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Exide In 1800 Plus - duping by the dealer

 
2 Reviews
User
  ashu giran
R/SIR/MADAM
I have purchased a new exide battery IN 1800 PLUS FROM YOURS AUTHORIZED DEALER JEE JAY ENTERPRISES AT POOJA SCHOOL MARKET PIPLI (KURUKSHETRA) IN JUNE 2008.WHICH HAS GONE TO DEFUNCT AFTER 14 MONTHS I COMPLAINED ITS TO YOUR'S ABOVE SAID DEALER HE TOOK THE SALE BILL OF BATTERY FROM ME AND BATTERY SEND FOR REPLACEMENT AFTER THIS DURING THE PERIOD OF FIVE MONTHS.HE DOES NOT RETURN BATTERY TO ME HE AVERTED TO ME REPEATEDALY IN EVERY VISIT TO HIS SHOP.
AFTER 5 MONTHS HE HAS PLACED AN OLD BATTERY AT MY RESIDANCE IN MY ABSENCE,WHOSE SR.NO. WAS REMOVED BY SCRATCHING WHICH DOES NOT FUNCTIONED ACCURATELY ON INVERTER BECAUSE ITS ONE CELL WAS DEAD.DURING THIS PROCESS THE GUARANTEE PERIOD WAS ALSO EXPIRED NOR HE DOES NOT PROVIED ITS REPORT CARD TO ME THEN I MET YOUR SALE AND SERVICE OFFICER NAMED AMIT ROY GAUTAM AT SCO-140 SECTOR 3,MAIN MARKET,URBAN ESTATE PIPLI (KKR)WHOSE MOBILE NO. IS -919254012494 IN THIS REGARD.HE ALSO ADVISED THE DEALER TO SOLVE THE MATTER HONESTLY WHAT THE DEALER DOESNOT RESPONSE TO HIS ADVISE AFTER ONE MONTH SALE & SERVICE OFFICER SAID ME THAT I CAN NOT DO ANY MORE EVENTUALLY I HAVE TOSHARE MY COMPLAIN WITH YOU HOW THESE DEALER ARE DEFAMING THE COMPANY'S GOODWILL AND DUPING THE CONSUMERS.
I HAVE STILL POSSESING THIS DEFACTED BATTERY AS AN EVIDENCE.IF YOU ARE WILLING YOU CAN TAKE ITS FORENSIC TEST HOPE THAT YOU WILL SURE MIND ABOUT MY COMPLAINT.
I SHALL BE GRATEFULTO YOU FOR THIS KINDNESS
COMPLAINANT
KARNAIL SINGH S/O SHRI RAM SINGH
V&P.O- KAULAPUR
DISTT. KURUKSHETRA (HARYANA)
PIN CODE -136131
MOBILE NO.- 919416967406
Complaint comments 1 Comment     Updated:
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Comments

 
yes, i have also sufferd so. this is a big problem

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    Exide In 1800 Plus - duping by the dealer