[Resolved]  Exide Industries Ltd — NOT OBEYING ON WARRANTY TERMS

Address:Nagpur, Maharashtra

I have purchased a New Exide Battery for my car, Battery Make DIN 55 EXIDE[protected], from the authorised Exide Battery Dealer M/s VIRAJ BATTERY located at Hingna Road Nagpur. For the old Exide battery replacement he has given me only Rs 500/- Discount saying that if you show me the warranty booklet i will be extenting the said % of discount mentioned in booklet available with you.
Now when i showed him the warranty booklet stating the replacement discount of 30% the dealer is denying to pay the discount saying that he has sold the battery to scrap.
Please help me out how these dealers can cheat the customers! & Company not taking any action

Exide Battery dealer- VIRAJ BATTERY, Hingna Road, Nagpur Mob No. [protected]

Complaint From: R D Borkar, Mob No [protected]
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Aug 13, 2020
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    Exide Industries Phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
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