[Resolved]  Exide Industries — refusal of exide to provide battery replacement due a faulty battery.

Address:

Mandi, Himachal Pradesh

i had bought a new hero honda karizma zmr on dated[protected] which came fitted with exide battery having the below mentioned specifications. within 12 months o[censored]sage the battery proved to be faulty in getting the motorcycle started. the battery was submitted by me personally at exide batteries mandi office for inspection on dated[protected]. after 2 days of scrutiny by your staff, the battery was found to be defective which is duly acknowledged by your staff at the Mandi office. i was promised a new battery as replacement within span of 3-5 days. but as of today, i have not received any battery as replacement. every time the staff keeps making excuses that battery will come in two days or three days but again and again same thing gets repeated on the date given.this sort of neglect and constant refusal to provide me with battery is proving to extremely inconvenient to me as from past 14 odd days i am with out any vehicle.

details of battery ;-

battery - ZSC0-ETZ 7 , MFG CODE -- 7HO , SERIAL NO. 1112699


details of claim receipt note given by exide mandi office.

CRN NO. MAN / MAN / EX / 11 / 00338 CRN date ..[protected]

please note that no service battery was given and all the necesaary documents along the defective battery has been submitted at exide mandi office.