[Resolved] Exide / Sf Sonic Battery — Defective inverter battery

raghubaddi

from Hubli, Karnataka

Address:

Dharwad, Karnataka

Dear Sir,
I am very much disappointed regarding SF SONIC battery which is defective one which i have already informed u in the early stage,but u have not yet solved our problem atleast u can replace the battery the defective one and i can purchase another battery new one and i can connect it parallel,so i request u to take this matter on a priority basis and do the needful since this is a genuine case hence otherwise again i've to go to CONSUMER FORUM

thanking you
Yours faithfully
Raghavendra.V.Baddi
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

raghubaddi

from Hubli, Karnataka

With reference to my previous e-mails dtd. 14.1.10 & 23.1.10 regarding the complaint of the defective EXIDE S F PBX 1350 battery & your subsequent reply dtd. 15.1.10 & 23.1.10 in which you have mentioned that the battery is tested & found to be in proper condition.

Further we have taken the delivery of the same on 24.1.10 from your service centre in Hubli & started using only to find the same problem as earlier within a short period. So we again brought the problem under the notice of the dealer SG TECHNOLOGIES, HUBLI several times in these months, but of no use.
As the battery is shut down completely we cannot understand the problem because such a product of your reputed make should not perform in such manner. We are facing lot of problems & inconvenience without the use of inverter. Therefore kindly look into the matter & what can you do in such a condition to solve the problem. Expecting a quick solution in the matter at your earliest.

Thanking you. With kind regards,
Raghavendra.

raghubaddi

from Hubli, Karnataka

Dear Sir,
Regarding replacement of defective inverter battery.
I hear by inform to you that tommorow, there is a function in my house. So please I request you to do the replacement of the battery. Since we are facing lot much problem in the house.
I am very much thankful to you for your co-operation, so please do the needful as soon as possible & inform most urgently.

Thanking you.

Your's sincerely,
Raghavendra.
[protected].