[Resolved]  Expedia India — money not refunded after more than a month

Address:

Delhi

i booked a ticket for my son Aug 2the and used net banking to pay. money got deducted, i got message saying money would be credited in 4-5 working days, Expedia declined transaction. both the bank and Expedia said not to worry, money would be returned in 4 days after they got it. Still not happened. (I bought another ticket using my credit card. on their site)
Expedia says on web , ask bank, so I did. Finally told Expedia not refunded money. I have spent hours on long distance calls trying to get it back- they keep having new requirements of details they need- last one was for credit card details for a net banking procedure!
Problem is no one person handles complaint- one says "yes , O.K" other one emails saying " we need more information" They do not seem to be set up to refund money to people who used net banking- credit card seems to work much better.
Frustrated.