[Resolved]  Ezeego — Refund not received for failed transaction on ezeego

Hello,
I was booking an air ticket on ezeego website (www.ezeego.com) for my brother on Indigo airlines from Chennai to Delhi for the date[protected] on[protected]. While booking the website redirected me to ICICI visa payment gateway for payment, where I made a payment of Rs. 4459.00 using my ICICI visa credit card. After the payment, I was redirected back to ezeego website, but no PNR or booking reference No. generated. Even I received e-mail and SMS from Ezeego saying that "Thanks for booking" but there was no PNR or booking reference No. When I contacted the ezeego customer server, I was told that transaction has been failed and I will receive automatic refund on my credit card within 7 business days. After 7 business days I did not receive any refund. After that I called customer service several times, sent e-mails and even chatted with them using online chat option on their website and every time I was told that I will receive the refund within 7 days or 3 days or 2 days blah blah blah. But the refund never came.
Is there any place where we can complain about this cheat website and beware other people of their fraud?

Bhanu Dravid
Chandigarh