[Resolved] Faber Chimney — excess charging

vaidya.keshav

from Madanapalle, Andhra Pradesh

Address:

Tamil Nadu

I had purchased Faber Chimney at Surya Home Appliances ,Chennai -600018 on 25/07/2013 vide bill no.8180. Model No.LTW91060. Initially the dealer informed the price as Rs. 9,800/ after discounts. In spite of our repeated requests the dealer did not reduce the price and finally billed it for Rs. 9,800/. Accordingly invoice was raised for Rs. 9,800/ after receiving the cash with the promise to deliver the equipment next day.
Next day the dealer didn't deliver the equipment as promised and on our enquiry we were informed by the dealer that the actual cost is Rs. 11,200 and not 9,800 which was wrongly billed by him and asked us to pay the difference of Rs.1,400. He refused to deliver the equipment. As we had no option we had to pay the difference amount of Rs. 1,400 by cash vide bill no. 8183 and the equipment was delivered. To our shock we have seen advertisements in the leading dailies the same equipment priced @ 8,990.
This is nothing but cheating the innocent public and looting the money. Hence we request you to interfere in the matter and arrange for the refund immediately. Failing which appropriate action will be taken.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

kiran2282

Faber Chimney — MOTOR TAKEN OUT BY SERVICE ENGINEER

Your service engineer has visited 3 months back for chimney was not in operation.At that time he has taken out the motor and he kept the chimney in that position and we have called the customer care for more than 10 times but so far they have not responded.Please send your engineer at the earliest

doss1954

from Delhi, Delhi

Faber Chimney — Free gifts not received

I purchased Feber Chimney from Saravana Stores, Tambaram, Chennai-600045 vide Bill No.20558, dated[protected].
As per your advertisement three free gifts (i,.e.) Electric Rice Cooker, Tooster and Hair Drier) are due to me on the above purchase.
But till date they have not given us these gifts stating that they have not received the gifts items from the company. I hope your advertisement ithat these free gifts with purchase of feber chimney is true. Immediately make arrangement to supply these free gifts within two days otherwise I have no other go than to move to consumer court. Kindly mail me the status to my mail id [protected]@gmail.com.

Ramadoss

anthony pereira

from Mumbai, Maharashtra

BEST — excess charging

Dear Sir;
I was charged Rs 10/- for traveling from Kalina to Kurla depot by the conductor of Bus Route No 91. I am travelling on daily basis and the fare is Rs 7/-. I informed the conductor but he refused to listen stating he is charging as per his ticket vending machine.
I brought this to the notice of the Ticket inspector and the officer concerned of the BEST at the destination stop who took in writing but no action has been taken, and my excess charges are not refunded.
The details of my tickets are as follows.........ticket number [protected]
date: 1/6/12
time 08:41:12
from: Kalina Destination ; Kurla depot
Fare Rs 10/-
I want BEST to take action and reply failing which I will file a case of cheating in consumer court and give in media

Suneetha Kanagala

from New Delhi, Delhi

We have taken a Faber hob on feb18.Got it installation done on feb28.Right from the date of the installation I am facing issue of the hob.The senior service guys had changed 4adapters till date.I had requested them to get the hob changed as I was been calling the service center for some or the other issue with the hob.Every one used to say that the ADAPTER was damaged and they used to change it with a new one But now as when I have requested a change of My hob with a new hob now they r now raising a issue of VOLTAGE. Till now all the representative who had come for the complaint attending they never told me about the voltage issue and they said this point of VOLTAGE as wen I had asked for change of My hob with a new hob now they r very reluctant to get it Changed. The service guys r rude in Noida.
U don't they tell me this point in the initial stage.y today they r saying. This problem is continuing from last 6 months.

Now I want to take it consumer court and file a complaint with it against Faber

Can some one please tell me how to take an action on Faber and Noida service guys.

Sunitha