[Resolved]  Faber Heatkraft — Defective Chimney

Address:West Bengal

I purchased a Lifetime Warranty Faber Chimney a few days back for my new home. 10 days of operation and its motor got burnt. Complaining to the service center, they are taking it lightly and responded as if my chimney is 1 year old. I cant afford even a single day of chimney-less cooking as my new home interior is too costly. 15 days have passed and they have responded only once and I am still with no fix from their side. The warranty card is sent by the company only after sending the duly-filled registration form from customer side and that too after 1 or 2 months. So without the warranty card, my chimney is sort-o[censored]seless.

No wonder why this can afford to have a lifetime warranty tag. They never respond to its complaints!
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Aug 14, 2020
Complaint marked as Resolved 
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faber chimney lifetime — not sending warranty card lifetime

i bought life time chimney of faber heat crafts on oct 2008, i send filled gurante card form to send me life time card as commited. now company is neither replying nor sending card, i am badly cheated by company. plz help me wat to do. my mobile no. is [protected]

thanks

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