[Resolved]  Faber India — Chimney service and repair

Faber India — Service

I am unable to get the Service Contact Details of Faber India, Pune. I had purchased a Hood for the Kitchen. It is not working.

Can somebody help me

I request you to kindly arrange a technician for its repair

Thanking you

Yours faithfully
Shivaji Mhaske,
Row House No 2, plot no 87, shrikrishna nagar
Borivali (E) Mumbai, Maharastra.

Mobile NO. [protected]

email- [protected]@gmail.com

Pls contact Faber All India Toll Free Help Line No. [protected]. Register your details to get a call no.
After registering the tech will attend from concerned service center

Hey trust me we did a grave mistake by buying Faber its good to connect to the brand but the management who's running the show are ruthless and arrogant

This is a complaint on the amc done on the faber chimney on 06/08/2010. The amc done for 2 years and till date no technician has visited the my house. where do i complaint as the customer care does not listen?
Ph: [protected]

I am using Fabre Burners both at Mumbai and Goa.
Mumbai unit is working fine.
At Goa I have problem.
Built in lighters work irraticlly.Out of 4 Burners only 1 lighter works.
I got unit serviced some months ago. Problem reoccurs and every time
it is not possible to incur expenses of mechanic visit.
Can unit not be properly attended to or replaced?
Hoping company to respond.

Ashok
[protected]@gmail.com
Cell number; [protected]

i have a faber chiminye plz send someone for service
atul bhardwaj
a-79 deen dayal nagar phase -2
mda colony moradabad
[protected], [protected]

I purchased the faber hood under lifetime warranty about a couple of years back.SL NO.[protected], MODEL-TOPAZ 850LTW. Since last week of August, 2011 this is down with some defect in the motor.Inspite of my chasing and repeated follow up till date this has not been rectified.I donot know how and whom to chase now?After mailing to Faber customer care service there is no response.The only option left is to approach consumer court.

Amitava Mohanty.
Jamshedpur.
Mo.[protected]
[protected]@yahoo.co.in

i purchased a faber FM 660 built-in oven in may 2008. i didnt use the item for 3 yrs since i had shifted to some other place. Now that ive moved back to my house in blr, i tried to use it but is not working... i tried to call the customer service toll free,[protected] . and also many other numbers given in the internet, even their head off num [protected]. but none of the numbers are in use ... pls anybody share the customer care num. im really getting worried after reading all the comments above...

I purchased one Hob of Faber in 2009. Now most of the burners are not working. Auto ignition complaint.
Burners full of rust.
Service techs are least bothered of my complaint even after two weeks.
My humble request to all. Don't buy FABER HOB.
After sales service of FABER is very poor.
Be careful of their Very big advertisements.

Raghunadhan.P
Trivandrum, Kerala

Ms.Reshma,
Toll free number changed [protected]. But this number is not working.

i have purchases a faber chimney, despite my repeated complaints to my dealer i.e., stylish bath, for 2 months no one turned up, my mobile no is [protected], i am working in DMC hospital...let me know how is possible to get them to service, , thanks..DR.PS.NAIN, 211/A, TAGORE NAGAR, LUDHIANA

I think i am also having same kind of bitter experience with Faber or better say Avon Marketing- Kolkata. I have purchased Faber Glassy910 on 8th Nov, 2011 which was installed on 16th Nov, by Avon Marketing-Kolkata. Unfortunately when installation was completed, there was no power supply for which i could not check the working demo o[censored]sing Faber as well as it's functionality. The Installation Engineer left after doing all official documentation. Once power resumed, i find that one of the bulb broken at the time of installation and suction was not as per the demo which i had seen at CASAOFICINA.
Subsequently i lodged a complain to their toll free no. There is so far three complain i have lodged so far related to broken bulb and suction issue. In my last call which is 3rd Dec, 2011, they found that the Housing of the Chimney was broken. The Engineer Mr. Mukesh called Avon to know the availability and the office confirmed that the parts is in stock. So Mr. Mukesh told that it will be replaced within next 2 days or in worst cases within a weeks time.

Till 28th Dec, They have not responded to my complain so far. In addition to that, Avon confirmed that Faber is making delay in sending the part as they do not have any stock.

I do not know what to do and whom to contact.

From the day one, i am facing problem purchasing No. 1 Brand in Chimney. It is a shame for my decision to purchase Faber.


Manojit Saha
Mondirtala, Shibpur, Howrah, West Bengal
[protected]@gmail.com

Dear Sirs,
I have purchased Faber chimney at my Kalyan residence and I am not able to get the chimney serviced nor repaired. I request you to contact me immediately for servicing of the chimney.. My address is
Mrs. P P Vaidya,
Block NO. 1, B Wing,
Bazar Peth, Near Police Station,
Kalyan (West).
[protected].

Totally Agree. I bought a Faber chimney and the only time I called the helpline in more than a year, was for a paid service.. even for that, no one is responding. The Consumer forum has to seriously look into this. Ph [protected]

After repeated calls to the servicing center (hobs &chimneys) Bangalore, I still have not heard from them. Pathetic after sales. And today, they kept cutting my calls. What sort of customer service is this? I would not recommend anybody to buy anymore Faber items.

I purchased a Faber chimney dt 21.06.11 SOLARIS 680 LTW 60 D[protected] Dealer Inc No 28603 Dt 21.6.11
BHAWAN DAS RAMESH KUMAR SHIVA MARKET PITAMPURA DELHI 34 NAME OF RAJESH JAIN H NO 131.132 POKET 8 SECTOR 24 ROHINI DELHI 85 [protected] / [protected] We NOT RECEVED WARRANTEE OR GUARANTEE

I am Devendra Das, a client of Faber Chimney @ Chennai. My problem is there are a number of service centers and each of them call at least once day to enquire whether they can send a mechanic to clean the chimney..I receive on some days 5 to 10 calls.It is a disturbance and creates tension. On many days I felt and also expressed to the service center girls calling me whether the chimney was bought as a aid to remove the smoke from kitchen or for only cleaning every day

Don't go for Faber Chimney any more ...I haven't seen such poor service in my life .Today's merchandise is surviving on customer support .I wonder how theses people fail in this aspect .After calling several times to the customer care and after getting a compliant number each time, nobody bothered to come and repair the chimney . Shame on the company and their product .From Bangalore

Faber — service/repair

Sir

I brought a Faber chimney with stove a year ago. I had been calling the customer care faber for service and button replacement. Even though they had responded that they would come and do the servicing, it has been more than a week, no one has turned up