Family Credit — Bad Customer Service | |
This complaint is against Family Credit for their BAD CUSTOMER SERVICE. I had taken a car loan from them on 28/04/2011 but till date neither I have received any welcome letter from them nor the copy of my loan agreement. Their Toll Free Number[protected] never works and always a busy message is displayed. Further on repeatedly calling the main office at Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata – 700091 on phone number +[protected], I am been assured every time that they will call back within 20 minutes but that 20 minutes never happened in the last two months. Kindly look into this and do the needful. Thank You, Prashanth Hazarika Was this information helpful? | |
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+91 33 3988 3000
Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India - 700091
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As discussed over the phone we have already forwarded the soft copy of the welcome letter to your mail id. After reading the welcome letter if you have any issue then please contact us.
We would like to intimate you that we receive customer's call from all over India in our toll free no.[protected] from 9.30am to 8am.
For any other queries please contact us on our toll free number or email id.
Family Care
Family Credit Limited
Techno polis, 7th Floor, Wing - A
Plot No 4, Block BP
Sector - V, Salt lake
Kolkata - 700 091
Toll Free No[protected]
[protected]@familycreditindia.com
www.familycreditindia.com
SOCIETE GENERALE GROUP