Fashion And You — refund issues | |||
I have been shopping online from Fashion and you over 1 year.My experience was good till now.I returned 2 products order no.1860203 and order no. 1853425 at 24 of May(1.199,00R and 999,00R) Before I send this products I call customer service and send email to notify them.After one month I call to see why they didnt give me refund.First they clame they didnt recived any notification from my side that I am returning this products.I send old email in witch I inform them about return.Then they claime they recived only one product.But I send this products in same parcel!?!After my response they claime they didnt received anything.Then I call my courier company and they provide me with delivery form which was sign 26 Of May when they admit my parcel.Again I email everything to them and I call them.Still nothing!2 months past since they recived my parcel.I call,send lots of emails and have promises but nothing.I want my money back.This site is a big fraud!!! Was this information helpful? | |||
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