Fast Track Call Taxi — Poor response

sandagar2001

from Irinjalakuda, Kerala

Address:

Chennai, Tamil Nadu

I have booked fast track call taxi on 1st jan 2012 at 11.30....I asked to come at my home on 5.30...Some one has called my mobile at 5.14.... that time my mobile was in my handbag...so the call was cut and it was missed call...within 2 minutes, means at 5.16 i called back that no....it went to fast track services....they said, i didnt pick up the call, so they cancelled the vehicle...i was shocked...i said it was in my handbag..they said, no vehicles around ur area...so we cant send it now....

finally we took auto and go back..
Really they are veryyyyyyyy poor poor in customer services...they didnt reply properly...no proper response....
Really i was depressed n the day one of the year...

fast track................Worstttttt service....

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Comments

ramesharcw

from Mumbai, Maharashtra

I have booked fast track call taxi on 9th jan 2012 at 03.00pm. my booking number is 10760. I asked to come on 7.00pm and they given one driver mobile number .No vehicle is reported, then i tried (7.00pm) that mobile number they said wrong number. again called fast track office (7.30 pm), they said sorry sir, we will arrange another vehicle you get another vehicle at 8.00pm and they given another driver mobile number .then i tried that number, he told i am engaged another trip i am not able to come, again i tried(8.30 pm) fast track office and inform the status they are simply cut the call. we tried several time to fast track office they asked my booking number and cut the call ...i was waited up to 9.0pm and take auto and go back to home.Really i was depressed on that day .

Really they are very very very very very very poor poor in customer services...they did n't reply properly...no proper response...

fast track...Worstttttt service...
Fraud track not fast track