[Resolved]  Fastway — Harassed by operator

Address:Punjab

I applied for a new connection at the Ludhiana customer care centre and they offered me to take my old dish tv set top box and the antenna and give me first 6 months of cable rent freehand asked me to wait for 4 days. after 4 days of waiting nothing happened. I asked for the local operator guys number and when I called him he says that he has to arrange new wires for my area even when I knew that all my neighbours use fastway. After a long hassle he agrees to get me the connectiion but then he doesn't agree with the 6 months offer as it would be a loss to him.Now plz explain me the whole situation about the communication gap and the operator guy declining the offer.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FastWay Transmission
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    492
    Pending
    0
    Resolved
    109
    FastWay Transmission Phone
    +91 92 1709 2170 [Customer Care]
    +91 16 1468 4108 [Nodal Officer]
    FastWay Transmission Address
    Lajjya Tower, Sham Nagar, Ludhiana, Punjab, India - 141002
    View all FastWay Transmission contact information