[Resolved]  Federal Bank — complaint against a branch manager

Address:Alappuzha, Kerala

From
Arun Raj R
pulititta house
prayar north
prayar p.o
oachira
alappuzha (dt)
kerala

To
consumer complain forum
kerala

sub : complaint aganist a branch manager

Respected sir,
I am Mr. Arunraj R an account holder of federal bank oachira branch, hear by submitting a complaint aganist the branch manager of oachira branch. I have a freedom s/b account in oachira branch with a/c no.[protected] . On 14/08/2012 i have requested for a 20 leafs cheque book in this branch. But the branch manager regected the request saying that he will not allow new cheque book without complition of all previous cheque book. The bank have issued 10 leaves of cheque book at the time of opening of account (3 years back). now i am in the urgency of 25 leafes of cheques for a business purpose. i have explained my situation to the manager. my account is giving me the fecility of 20 leafs/ 6 months. But the manager is not willing to issue it and behaved with ot having basic manners. He is forcing me to either closing the account. I have asked the branch manager for a written statement for the explanation of rejection of cheque book request in order to complaining to the zonal manager. He is not ready to give the statement also. i have informed the situation on federal bank callcenter on 14/08/2012. so kindly take it as a complaint and take any necessary action.

Thanking you
Your's respectfully
Arunraj
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

federalbank — bad behave

i have been visited one of the federal bank ATM at avadi (near railway station and marcket). The security man has didnot like to answer my quiries. And he forced me and shouted me. he wanted to remove my shoes before enter in to bank's ATM. I dont have any experience like remove shoes during visit any bank. i am beleaving this is only a business centre not a temple or church. it was happent the date on 29-12-09, afternoon, there was no rainy day or water .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Federal Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    512
    Pending
    0
    Resolved
    319
    Federal Bank Phone
    +91 48 4263 0995 [International]
    +91 48 4263 0994 [International]
    Federal Bank Address
    Federal Towers, Head Office, Aluva, Kerala, India - 683101
    View all Federal Bank contact information