[Resolved]  Federal Bank — Making fun of customers Very Poor Customer Service

Address:

Kerala

Respected ALL,
This Banks Customer Care on Bank ANd ALso Call Center is very poor and actually harassing.Some Cll center executives like Sarun,Kavitha,Vandhana
Are not trained they Called Offensive words to me and my family.Those Who Know using this particular bank telebanking service on Logging withthe genuine password it telebanking system always says its wrong password So the poor Customers as Us Will Always Calls them then they need all our personal data,see this is a private bank taht emplouee asking all these may resign next day,So he or she can use all these datas anywhere while asking this to them they are harrassing and making fun of customers and also saying offensive words including to family members .SO I CLOSED THE ACCOUNT THERE....Especially Sarun,Kavitha,Vandhana are very rude ,arrogant and veryyyyy poorly trained,,..And they are saying """""if i need to bank here you can do other wise go somewhere or to hell.stupid.." they told me.Its is like this as they are taking our money and saying offensive words to us.if you just call there customer care number you can fell all thes things.