[Resolved]  Fedex — Didn't deliver and lost it

Address:

Ahmedabad, Gujarat

I sent courier through fedex. I used fedex express, which tells if it is not delivered even 1 minute late than expected date, they give money back gaurantee. Now for my courier, its been 12 days, till now, they are telling, that it has been lost, and I will get my money abck, all of sudden, today they are telling that delay was done due to custom, so i wont be eligible for the Money back gaurantee, I didnt bother, then i asked for my courier, still they are not sure, where it is, And when it will be delivered, I dont understand then, on what basis, i will not be eligible for Money back gaurante.

And this happened with me 3rd times.

FEDEX SUCKS!!!!!!