[Resolved]  Fiat Palio — Issue with fiat Palio Tyres: Bigger issue to just find a way to post complaint

Hello every one,
I was use public forums because I was not able to post my complaint to Fiat. Even the “Help Desk” link on the website is NOT LETTING ME TO POST ANY SERVICE THING FOR NATURE “COMPLAINT-SERVICE”. The interface is letting me to proceed in the other two categories.
Even your CEO CORNER link is also broken
Even Concorde motors contact us link is not working
The background:
I am having a Palio Style SDX (KA 01 ME 2901). I was getting is serviced as per the directions given in the Tata Fiat service station (CONCORDE MOTORS (INDIA) LIMITED, Bharani Indus Area, ChikkaBegurGate, Hosur Road). I noticed my front tyers getting an irregular wear and tear. I approached the service station, having a presumption that there must be some issues with the baring, which was the most obvious conclusion I could have reached to looking at the tyres condition.
It was promptly checked and I was told that there is no issue with the baring and suspension. I was asked to keep the tyres under observation for next 500 Km also rotate the tyres which I had already done it a 2-3 days before.
For the next 500 km the tyres seemed to be fine. I drove the car for almost 4000 km and started to feel the same all over again. I went back to the service station they told alignment and all is fine. The will call the tyre company representative and I have to come over.
After 2-3 days the tyre company representative came and he told that there is no issue from his side. I was told the alignment is ok. He went off.
Now I was told that they will try to process the issue and find out what can be done. This was in the conversation with the manager at the service station.
They came back after few days today, told that there is nothing more they can do.
My issue:
- I am NOT CONVINCED by the explanation given to me for the reason of this irregular wear and tear. Rather it always felt like passing the bug off to someone else. And finally told may be the alignment, which they told whenever I came to them is fine.
- Now after doing all what was told to me I am at the loss of 4 tyres which no one is taking a responsibility off
- Even if I get all 4 new tyres which they were asking me to buy what is the guaranty that same thing will not happen again, as what all I understand there is no fix done for the cause.
- I was always told by people in the service station right from the service engineer to the top level guy to get Bridgestone tyres and I will not face this issue. If this is the case they why dose Fiat gives Goodyear
I hope you understand the issue and get me some convincing answers
Regards
Nishkarsh
[protected]@yahoo.com
+91 [protected]