First flight courier customer care number (Bangalore 41606060) if we are calling this number, each time the call will be answered by an IVR. Post that we will be kept in hold for a while stating "your call is important". After that we will get a prompt saying "All our executive are busy,kindly call back".
For each call we will be charged & out of 20 or 30 call it might connect to an executive. And finally once the call is connected the service is so pathetic you will end up on Consumer complaint site.
This is not regarding courier comlaint, this is regading cheap behaviour working peoples in First Flight office located at Adampur Doaba, Jalandhar near PNB bank, its owner is Mr. Ganesh and two courier boys are Mr. Deep Kumar and Mr. Sunny.
Courier boy is sending me cheap sms fron las 8 months, while I came to know that which person is sending these messages to me that is Courier boy Mr. Deep Kumar. I compained to owner of agency Mr. Ganesh, but he is not take any action against that courie boy Mr. Deep kumar, he is a so much cheap person, even I've changed my number, but from last days he is calling on the phone of our office at bank at adampur. then 10 days ago I did complaint in Police station against his behaviour, but still he is doing the same things. Courier agency contact number is 09988994383, 01813247899
I also had similar experience with this. I have a consignment to recieve from chennai and the consignment about to return back to origin due to 'PARTY SHIFTED'. they dont even come to my house nor contacted me on phone. when you call the customer care.. it wont connect... if conneected they will say that they will checek and get back to you.. they never do that.. i called them 4 times in 3hrs.. no proper anwer.. pathetic service they are providing to customer.. they dont even update the site with correct phone numbers and address.. i went to the nearest branch.. i did not find the office at that address.. they given all false address and phone numbers in their official website..
Consignment delivered in poor condition. - First Flight
This is in regarding to consignment no. J15421255 from Kanpur,UP to Mumbai,Maharashtra, the consignment was delivered in poor condition, instead of complaining within 24 hours as per the company's policy no action has been taken and they are not accepting their mistake.
Kindly look into the matter.
Mumbai Axis bank had dispatched a courier through First Flight Courier Limited, the details of dispatched a courier through First Flight Courier Limited, the details of which are mentioned below:
Consignment No.: FB014385
Date of Booking: 037-MAY-2010
Place of Booking: mUMBAI
The courier was delivered to First Flight Office Qatar . However, it was not delivered to the addresee till 3-july-2010.
Our grievance is
(a) Why was the non-service station not checked at the time of booking by First Flight Courier Limited?
(b) Why was the non-delivery of courier not informed to us.
There are important documents .
This non-delivery and careless approach has put the us disadvantage and has had impacted its reputation. Moreover, the non-friendly attitude of customer care center of First Flight has created dissatisfaction. We take this as a breach of trust - after promising a service it is not withheld.
In view of the above, I would request that this complaint be forwarded to the concerned authorities at First Flight. We may be forced to take this matter with relevant authorities as well in case we do not hear from them.
I feel sad to inform you that two days back when i booked a courier from chandigarh to new jalpaiguri town (west bengal) from the first flight courier office of chandigarh the vendor named "Chitranjan" took Rs-860/- from me for a courier which was of the dimensions 16"x14" and weighted 700gms only. The same guy then gave me the reciept and did not mention the price Rs-860/- on the reciept and told me not to disclose this price to anybody which sounded very suspicious to me. instead he wrote the same price on the back of the reciept. since first flight courier is such a big name i trusted the guy and came back home. and once i checked the site to calculate the rate of the item it came out to be only Rs-200/-. what else to say thats all. that man was a FRAUD. please look into the matter and take the concerned action.
Name of the first flight person- Chitranjan
Address- indl. area phase II, chandigarh.
Plot no.-326, Industrial Area,
Phase- IX, MOhali, Pb.
M No.- +91 93161 59171.
Reliance Life Insurance Co. Ltd.
+91 93161 59171
achamaFirst Flight - Jamnagar, Jamnagar, Gujarat, India
My track no is H26641040. the door was locked when the delivery was made. Can you please tell us how to get it or whom to call for the consignment. kindly do not return the consignment back to Tiruvalla. Kindly contact us on firstname.lastname@example.org. also can contact us on 9324852882.
opshuklaFirst Flight - Jamnagar, Jamnagar, Gujarat, India
My track no is C06612682. The status of showing in your website the consignment is delivered by you on 5th August, but we have not received yet this consignment number. So please track this consignment immediately.
you can call me on 9718441222, 9910544222
O P Shukla
with a viewpoint of product safety and customer satisfaction, i prefer first flight to send some important parcel on occasion of rakhi. I send item on 30/08/10 and today is 7/09/10. Its almost 10 days have passed but neither my booker nor customer care at ahmedabad is able to tell where the parcel is? moreover my booking is not showing.My booker at bhuj is Md. Iqbal. He is not picking up the phone.I have spend more than 100 Rs on phone but all are defering.Sir I am harrased. So with a hope to get results I am sending you this mail.
hope u will help me..
consignee- Sweta Rani (bhagalpur,Bihar)
Courier not recived & madam neetu sitting on customer care no 0164-3204476
i will call her apprx 8 times for checking status for pod no k 11280958
she tell system not free each & every time
this not right
Kindly Do the need ful
M/s Aryan Associates
#3688 tulsi Ram Street Muktsar
Ph no 9855122220, 9041830496
dear sir/ madam
i send my documents on 04 10 2010 from kolkata to meerut, but till date no delivery of documents has been done, my consignment no. is E47476350 kindly do needfull
ajeet singh verma
We have sent an international courier AWB# FJ0052548 to Germany but till date itis not showing on the tracking field. Kindly trace and let us know the exact day of delivery of the consignment. Also we would like to know the company with which it is associated for delivery in Germany.
Thanks and Regards,
Mirzapur ( UP )
Mob : 09235559813.