[Resolved]  First Flight Courier — Late Delivery-Consignment No: M15828376

Address:

Bangalore, Karnataka

This is in connection with the Late Delivery and bad behavior of the 'First Flight' delivery service and its people.
A consignment was sent from Pune to me at Bangalore on 2nd Nov which was supposed to be delivered within 3 days When it was not delivered to me till 6th of Nov i tried to track it on 7th on the net and to my surprise the status shown was a total . It said that the consignment reached on 4th Nov but could not be delivered due to bad wheather in Bangalore which is not correct as it was only a little cloudy on that day and we at Koramangala did not even experienced a shower of rain. Further it said that the consignment was sent to the address on 6th Nov but the party was not available which again is not correct as we seldom keep our house un-attended and particularly on 6th nobody went out of house and i myself was not keeping well hence was at home througout the day and night.Also, what made them not to deliver the consignment on 5thNov.
To top it all, when the deliveryman came to me just a few minutes before i.e.about 1800hrs(6pm) today on 8th Nov and i enquired about the delay, he made me talk to some gentleman on tele, from his co, as he was not able to talk either in hindi or in english. This man was very rude to talk and was either did not understand me or did not wanted to understand. I am afraid that this type of behavior of the employees of First Flight will surely going to further deteriot the image of the co which allready is at its low. Atleast he should have apologised for the delay instead of making false excuses.
Firstly the co should apologise on behalf of there employees and Secondly they should train there employees in communication skill, manners and attiquettes to avoid notices from consumer court.