First Flight Courier — delay and non delivery

Address:

Raipur, Chhattisgarh

misbehaviour with the customer is too common i thik so....

it hardly takes 24 hrs to travel from indore-nagpur-raipur but its over about 4 days and i didnt get the courier yet...

when i called the office one number was switched off permanently...

somehow when i got the second number then the attender of phone laughs at me offers me a alcohol and talks about the girls.....
what kind of responce is this.....

i want to know....