First Flight Courier — FALSE CONFIRMATION

Address:Mumbai City, Maharashtra

Dear All.


Plz go through false confirmation given First Flight VAM Ms. Mughda and Kanchan. Give wrong confrmation about my parcel.


Because of their Mistake I should not Suffer.


I have one more mail where it states that My consignment got returned on 3/12/2011, where I had vistited courier agency on 3rd only ( as per their confirmation my parcel got returned on 2/12/2011. after several verbal requests



Dear All,

Said c/ment RTO TO STAR CJ =ETWORK INDIA PVT LTD due to house =ocked on dt. 06/12/2011


Thnxs & Regards
Mugdha
For
Ravindra =arsekar
Asst.Ops Mgr.
Mumbai.
Cell no. [protected]

----- Original Message -----
From: boycsd
To: Nagabhushan.B.R. .. ; [protected]@firstflight.net ; O.P.[protected]@firstflight.net = [protected]@consumergrievan=e.com ; [protected]@firstflight.net = boycod
Sent: Thursday, December 08, =011 12:58 PM
Subject: Re: CONSIGNMENT NOT RECEIVED--------B11318587


Dear Ravi Sir

Pls find the below mail & =ake care.

Regards,
Kavita
(Sr. Cse - Mumbai Region)

----- Original =essage -----
From: Nagabhushan.B.R. ..
To: [protected]@firstflight.net ; [protected]@firstflight.net ; =A title=O.P.[protected]@firstflight.net =ref="mailto:O.P.[protected]@firstflight.net">O.P.[protected]@firstflight.net = [protected]@consumergrievan=e.com
Sent: Thursday, December 08, =011 8:35 AM
Subject: Fwd: CONSIGNMENT NOT = RECEIVED--------B11318587


any one is alive to revert


else i will =ile FIR with police station




[protected] Forwarded message =[protected]
From: Nagabhushan.B.R. .. <[protected]@gmail.com>Subject: Fwd: CONSIGNMENT NOT RECEIVED--------B11318587
To: [protected]@firstflight.net, [protected]@firstflight.net, =A =ref="mailto:O.P.[protected]@firstflight.net">O.P.[protected]@firstflight.net, =A =ref="mailto:[protected]@consumergrievance.com">[protected]@consumergrievan=e...





[protected] Forwarded message[protected]
From: Nagabhushan.B.R. .. <[protected]@gmail.com>
Date: Sat, Dec =, 2011 at 10:24 PM
Subject: CONSIGNMENT NOT =ECEIVED--------B11318587
To: [protected]@firstflight.net, [protected]@firstflight.net


Sir,

I =otally had a bad experience with First Flight. The Service level of this =orporate is very low not even meeting the Basic Criteria. Sounds odd but I =ad faced the same issue with your organization.



My =onsignement No.B11318587 got returned without my consent.for the same I got an Intimation on 30/11/11.on 2/11/2011 got returnred Even =fter requesting that I will come in person and collecting the same on 3/12/2011.( reluctant and illeterate staff Mr. Rafiq and Mr.Shivali Pawar)


My question is you won't entertain customer values.


I regret for rude sentences. I have no option. I =ork for Giant Corporate such a pathetic experience never =aced.

awaiting your =onfimation

Regards.

Nagabhushana.B.R
[protected]

=BR>





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Comments

Fisrt flight server is not good I recommend Please Do not use .

They will not reach the mentioned address simple staying in their office - they mention party in not available on mentioned address.

Even i called 3 to 4 time they said on your name no package.

complint for 25/11/2013 DR rajakumar road banaglore Office.
First Flight courier is extremely bad, the responsible persons are not accessible, the other staff people either do not pick up calls or give fake responses.
The parcel booked from Derabassi to Muzaffarnagar on 16th July has not yet reached. It is more than eight days and the courier company does not where the parcel is.
Dear sir/madam,


Consigment No : B991Q4095049

I have 1 courier from pune to Bangalore(kormangala). Its arrived bangalore on 20th nov. when your delivery boy came to office at that tie no one was there in office, so i called customer care she said to pick it up from kormangala office, so i went your office its in kormangala 8th block. that guy told me that our delivery boy went for delivery bt no one at office, so courier is returned. that delivery boy didn't called me once for that.

Sir, please help me out from this its very urgent. if i don't receive this courier today then it will be big loss of my company, i think this courier is in marathalli right now, so please let me know can i collect it from there ?

I want this in any condition by today itself.

I called on customer care for not getting any confirmation detail nearly many times and they told me that they will go through it and will call me regarding issue, but yet I didn't get any reply from customer-care. This is not acceptable from reputed courier service like flight first.. I am very regular customer of yours. and this puts down impression of your courier also and I didn't get any confirmation. This is not acceptable in any form. Then, what is meaning of having customer-care service if I am not getting proper reply after calling so many times.

Please, go through your records as soon as possible and get back to me. Hoping to get answers to my queries as soon as possible.

With Regards,
Devam Jalu
(+91) [protected]

Savitha - Baecsd 5:08 PM (1 hour ago)
Dear Mr Suresh, Pls revert with the exact status for the said shipment on urg...

jalu devam &lt;jalu.[protected]@gmail.com&gt;
5:12 PM (1 hour ago)

to Savitha, ffcl, baerthin, sreekanths
Dear Suresh,

Please call me, my num is [protected].
can i collect courier from marathalli ?
i want this courier by today itself.

Request you to help me out.


jalu devam &lt;jalu.[protected]@gmail.com&gt;
5:58 PM (26 minutes ago)

to Savitha, ffcl, baerthin, sreekanths
Dear Sir,

Talked with rahmaad ulla khan bangalore customer care.
he told me that i will get confirmation call by 6:30. and after that i can collect the courier from marathalli. he said that marathalli branch office will open till 8 pm.
so i will collect it from there only.

i think you have call recording for that please check it and let me know if you have any issue.

i want the courier by today itself in any condition.

earlier i also spoke with neeta she told me that i get a confirmation call before 5:30. bt i didnt get any call.
Im suffering too much for the service provided by First Flight as there are 2 important courier I'm expecting since last June'15.I can see it online that its with BT Road Kolkata Branch which is just 5 KM from my home but its not getting delivered.
The worst thing is the no response from their side even when I mailed them twice.The phone numbers provided in the websites are all fake.
Worst courier ever I tell you all.
Plz dont use First Flight.
Dear sir/madam,

the consignment no.O991q1709735 has been shown delivered to me, but till now it is not received by me.
Please give me the reason for it. For your kind attention i give you the following link. Http://firstflight.Net:8081/single-web-tracking/singletracking.Do

how your courier service shows this kind of result?

i want my consignment within 24 hours. Otherwise i will go to consumer forum and the same is not good for your company & also make a police complaint.

Please do the needful as soon as possible.

Thanking you,

anindya chakraborty
I have sent a Courier through first flight from Hyd to Noida.

Web tracking says its not delivered due to insufficient address. Instead of calling my number for confirmation it is kept aside.

I tried to call the Noida number[protected], Hyd:[protected] and Delhi. But no is picking the calls.

Atleast I expected solution from Mumbai's Head office number, but no one is answering the call.

Please provide one helpline number with some one to respond.
I sent one consignment of about 20 kg from Kolkata To Bangalore on 9th April 2016 vide C/note no. E[protected].
I regret the consignment not yet delivered . Have contacted Kolkata and Bangaloe several times but there is no positive response.
Please trace the consignment and arrange for its delivery at the earliest.
N.K.DABRIWALA
(0)[protected]
10, MIDDLETON ROW
KOLKATA700071
[protected]@gmail.com
Is there any way to contact these people. I try to call their phone number they don't respond. Send emails they dont respond. I am unable to track my Package
First flight is pathetic. Apparently the Mumbai office is on strike today!!

Courier is not Received yet

Can i know the reason as why this courier is not yet received and delayed from your end since 15 days.

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