First Flight Courier — Non delivery of package || Biggest junk company of India

I have fortunately/unfortunately used your services when I was India and always found major issues with your services.

Below are one major issue which I saw when I was in India.

1) First flight courier service never delivers the courier on the given address. It is customer responsibility to call your customer care and then go to first flight office to collect the courier. I am so much surprised that in these many years there is no improvement in your service and you still run in same way.

Recently I found one more major issue and it was no surprise to me as I expected same with your services. Below is the issue I have faced and I hope you will be able to do something about it.

LIC Lucknow branch did my address verification last week and send the report to Sreenivas to LIC branch in Bangalore. "J89847840" was the tracking number for the courier. As per your company website this was delivered on 1st August and your website shows that it was delivered to Sreenivas but he never received it.

I called up customer care and they told me that it may have got delivered to wrong address. I have got 175789 as complain number from customer care and customer care person has told me that they will let me know the status in 24 hours.

I have no hope with your company but may be something workout but still trying my luck.

Thanks