First Flight Courier — NOT DELIVERING

Address:

Delhi

Hi,

very very poor service I have been waiting for my credit card from PNB 03/04/2013. The bank has sent the credit card through first flight courier to my address which is F-124 street 10 Khajoori Khas ND-94, on this address i have been staying for last 13 years. But your courier could not find my address. even if they cant find my address they should have called my mobile which was written on the envelop. and they sent back the courier to the bank saying that addresse could not be found. then I enquired the bank regarding the bank about my card they said that it has come back because address could not be found. then again they sent the card and again the first flight people could not find my address. and after enquiring first flight and calling their office morning to evening they did not give the address and unfortunately I have to go personally and to collect the card. even going there they did not give me the card after showing all the relevant ID's. then i had to threaten them that i will file case against the courier. if this kind service you want to give it is better to shut down your company, in this way the customers will not harassed.

First time the courier AWB number was CC[protected] 03/04/2013
Second time the Courier AWB number was: XD 2443969 20/04/2013

Ranjeet Kumar Singh
[protected]@gmail.com
[protected]