[Resolved]  First Flight Couriers Ltd, — Discrepancy in parcel received

I have sent one parcel from Cochin to Bangalore on Friday(18th JAN 2008) via First Flight Couriers.
The content was a jacket wrapped with a gift cover+ one B'day card.But there has some discrepancy found while received in Bangalore.
I wonder ,the card was missing while received, and there were no gift wrap at all.
This is very shame that such a big mistake has been occurred from a reputed firm like First Flight Couriers.
Consignment No; is given below
C.No: H15411340

If a company is not in a position to make deliveries without any discrepancies, why do you take the couriers.

I am posting up this complaint in various online blogs for the people just to make sure that they prefer other courier service before first flight and keep this as a last option.