Dear Sir,

I would like to make a formal complaint about a consignment that was sent across to myself. The consignment is referenced ZB6322747.

Your courier person visited my premise. On the 23rd, instead of leaving some note mentioning his contact number he simply came and left.

I got to know it only next morning, when the security of the building informed me. So I left a phone number for him to contact if he came today, the 24th. Unfortunately he was not interested in phoning myself, today on the 24th. Security informed me that he simply left without attempting to contact myself.

The security informed me that he came.. and then simply left. We have also found a torn "attempted to deliver" card on the OUTSIDE of the building compound.

Kindly ensure that there are people with common sense who are recruited into your organisation as courier boys.

I shall be lodging a complaint with Freecharge.in from where the consignment was coming to myself.

Rgds, in disappointment

Ashwin Fernandes