First Flight Couriers — Ordered goods returned without my knowledge | |||
Dear Sir, I have ordered a Victor Universal Earphone from Tradeus online website 03rd of March and the same was subsequently delivered in First Flight Couriers on 06-Mar-2013. The consignment number is O99177497 for the same. I got a call from first flight people on 08th of March. The address I have mentioned in Bangalore is my office address and on that day I was not working from that particular location due to some meetings. The representative called me and told he will deliver the same to my other address. Today when I enquired with the first flight customer help line they informed that the goods is returned to the origin where the same is dispatched. The reason they provided is "NO SUCH CONSIGNEE AT GIVEN ADDRESS". All these happened without my knowledge and the customer care is very rude that she replied me to write a mail to their compliants department. If they would have told me before returning the goods I would sent a mail about the address change. I'm really frustrated with this and please suggest me how to get my goods back. Regards, Srirama Desigan HP: [protected] Was this information helpful? | |||
Add a Comment | |||
18%
Complaints
3357
Pending
0
Resolved
611
+91 52 2394 4444 [Lucknow]
+91 40 3944 4444 [Hyderabad]
+91 80 3379 9999 [Bengaluru]
D 58/12, A-7, TVS Building, Sigra, Varanasi, Uttar Pradesh, India - 221010
Post your Comment