[Resolved]  Flipkart.com — 2 8GB memory cards purchased

Address:

Pune, Maharashtra

Order ID: [protected]
Order ID: [protected]

I bought two memory cards from Flipkart which were delivered to me on the 12th June 2013 and I started using these only after the 03rd June 2013. Since then it always hanged my phone and I had to continiously switch off and switch on the phone. Later I noticed that images in my memory card were not displayed in the Gallery and I was not able to save anything on the memory card. To my surprise there was not read/write access on the card. I tried to format the same however it did not allow me. I could have understood it if it was only for one of the cards. However, it is the same for both.
I then decided to call Flipkart to report the issue on 15th July 2013 and the executive post collecting host of information said that he will be arranging the replacements in the next two days. I waited until today and called them up again. This time the executive informed that the earlier information was incorrectly provided and Flipkart is not going to provide the replacements and hanged on me. I later called up again and it was Pasha where the call disconnected again post me describing the issue. In vain I had to again to speak to Chetan who hanged again on me. Later I got Rakesh and immediately asked for a supervisor. After a long 20 mins wait I got through to Bhavya, who was literally not interested in actually knowing what I want to say. However had loads and loads of sorry and policy explanations that they will watsoever not get my cards replaced.
Once there is a commitment made to the customer that has to be kept.