Flipkart.com

3 Reviews

alokksb196 on Aug 4, 2011

delay in shipment

i have purchased a HP 8 GB pen drive from flipkart.com on 16 july through online shopping.
Flipkart.com promises delievery in 3 to 5 bussiness days,but after 20 days shipment doesn't
delieverd at location.

I have mailed flipkart 3 times,and every times they say that it will be delieverd in next 24 to 48 hrs.
They are also in no mood for refund my money.

2 Comments

Comments

Jul 6, 2011 by

deepjoy2002

Flipkart.com - India

Order date: Jul 02, 2011, 03:17 AM
Order Number: OD10702030601

I've ordered a Sony Walkman NWZ- B152F 2 GB MP3 Player from www.flipkart.com , which was supposed to be delivered to me on 05/07/2011, but i haven't received it till now.

when i called the customer care, they didn't haven't sufficient information about the tracking information of the consignment and seemed confused.

After I've mailed regarding this issue to customer care they convinced me that the consignment would be delivered to me by 6:00 PM on 07/07/2011.

It is to be noticed that the promised delivery date is hardly meet by www.flipkart.com

May 5, 2012 by

Arun Madhavan

Flipkart.com - India

I made the order on April 20th. Now it is May 5. My order was supposed to be delivered in 4 days. They are still not able to let me know
when I will get the stuff! Pathetic. See the mail below.. They shipped the stuff through a courier company which does not have service in my city
Trivandrum. Now they say its my prob and the stuff should reach back to them so that they can reship it to me.

Greetings from Flipkart!

Order ID : OD204200902XX
Tracking ID : 4376267XX

We regret to inform you that the above mentioned shipment under your order is being returned to us by Aramex . However, we will have it reshipped through alternate couriers and the same will be done as soon as it reaches our warehouse.

Please accept our sincere apologies for the delay and discomfort which this might have caused you.

Please write back to us should you have any other questions or need further assistance.

Regards,
Manoj
Flipkart Customer Support
www.flipkart.com
The Online Mega Store!