[Resolved] Flipkart.com — Pathetic service

bhara19

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

Dear Customers Of Flipkart,
Please find the attached file for detail.
I have placed my order on flipkart.com on 30th May,2013 and I was promised 3 days delivery time for siliguri area. On 1st June, 2013 reached Kolkata, 3rd June from kolkata to siliguri, 4th June reached Kolkata. If I calculate the day, it's five days already. Now they kept the product in Siliguri from 4 to 7 June. They were out for delivery on 7th June. "Total days=9 days". On 8th June they have said "Undelivered Because Of Incomplete Address". In the mean time I called them almost 5-6 times but didn't receive even a single call from them and filed two complain calling on their customer support number. Every time I was promised for call back but never received. I again mailed them updated address with landmark on Sunday,9th June but on 11th June got same status on their website "Undelivered Because Of Incomplete Address". What should I say now? In 21st century they people don't have mobile phone to call the customer if find difficulties to reach the address.
So Total days=13 Days, still undelivered.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Related Flipkart reviews

View all 46545 Flipkart Reviews

Comments

sudeshjoon

from Surat, Gujarat

Letsbuy.com — Pathetic Customer Service

Its been a pathetic experience with LetsBuy - the team at customer care for LetsBuy had not given any Satisfactory answers. they knows best how to lie to customer and they do that with complete ease.

I had ordered for a Samsung Galaxy S2 phone on 12/06/2011 from their website priced at 30999/- with free accessories by letsbuy like Samsung Bluetooth Headset BHM1000, Samsung HDTV Adaptor, Molife Fit To Use Case & Screen Protector worth Rs. 4679
Today even after three days on 15/06/2011 today and there is no update on shipping status of the product.
They never give me an estimated timeline. I end up calling them every now and then to confirm and the team at LetsBuy keeps lying about they shipping the product.

I sincerely urge LetsBuy to shape up and improve on customer service. Mean your commitments given to customer to lose faith of customer.

abinath

from Bengaluru, Karnataka

Flipkart — undelivered product

Ordered a mobile phone for 999 rs on 8 January 2013, paid the amount online but the product was not shipped till now[protected] the promised delivery time was 6-9 working days. But till now it was not delivered.

anudy

from Bengaluru, Karnataka

Flipkart is a pathetic place, despite ordering a mobile phone after full payment and paying for within a day delivery on Wed 18-March, I am still waiting to get the phone as on Saturday 21 march.
Web update is funny and call center is even more funny they dont have any clue.

Flipkart needs to show better customer value for someone who pays them upfront.
I will NEVER BUY from them.

anudy

from Bengaluru, Karnataka

Flipkart is a pathetic place, despite ordering a mobile phone after full payment
and paying for within a day delivery on Wed 18-March, I am still Waiting to get the phone as on Saturday 21 march.
Web update is funny and call center is even more funny they dont have any clue.Flipkart needs to show better customer value for someone who pays them upfront.I will NEVER BUY from them.