[Resolved]  Florsheim Shoes India — Customer Service , Quality

I have bought a pair of Florsheim Shoes from koblerr store in may 2008. I have used the shoes for only 6 to 7 months, one of the shoes bottom has worn apart. Is this the quality of Product Florsheim is manufacturing.

Also, i have given the shoes for repair 2 months back, i am yet to get any response from the Koblerr store and on the repair status. Whenever i call them for status, they say the shoes has gone to the company and we will inform once we receive the same. I am waiting for past 2 months to get it delivered. Can someone take action against the same.

Shoe bought at Koblerr store in Chennai, India
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Aug 14, 2020
Complaint marked as Resolved 
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Interesting. I have more than two pairs which met a similar fate. I am trying to find out if the company has a website or customer feedback email that I can use. Of course, I am looking for a decent shoe repair place in Bangalore which can replace the leather soles.
The soles of my shoes wore off within six months of purchase from Regal Shoes, South Extension, New Delhi.
Repeated requests to Mr. Daniel Thomas of the cos.customer care at Spencer Plaza, Chennai have not yeilded any result.It is unbecoming of a co. like Florsheim.
Have faced the same issue. The shoe was bought from Citywalk shoes in Bandra, Mumbai. The sole has completely cracked after just six months o[censored]sage! Feedback I got from Citywalk was that it needed to be sent to the company and would cost me 1700/-. i had no intention of repairing a shoe for that much. Bought a new pair for the same amount.
i am facing the same fate shoes bought and within 6 months sole of shoes completely cracked FLOROSHIEM WAKE UP AND LOOK REPAIR YOUR IMAGE AND YOUR SHOES shoes bought from REGAL MUMBAI
Same is the story with me, I bought three pairs of Comfortech from Regal Dadar Mumbai, the soul is tore to pieces in just six months i am trying to find chennai company s mail ID or number or will lodge complaint on US web site.
The following are the mail ID s for customer care Florsheim customer care international.

international.[protected]@florsheim.com
[protected]@kargrp.com
[protected]@kargrp.com

I got response from international customer care and now expecting reply from Indian counterpart.
sailing in the same boat...have been a loyal customer of this brand for many years...recently bought a pair from metro vashi, new mumbai...the sole cracked just after using it for 2 months...cant believe this from a reputed company like florsheim...if anyone has the email id or contact number of chennai headquarters pls post

Thanks
Florsheim Shoes India

Customer Service, Quality

I have bought a pair of Florsheim Shoes from Metro stores in chennai T nagar in Dec 2008 for Rs 3000. I have used the shoes for only 6 to 7 months, one of the shoes bottom has got cut apart and very soon will become useless. I am amazed by the poor quality of the Product Florsheim is manufacturing.

I do not see any reason in getting it repaired. I would want to have the shoes replaced as it is clearly manufacturing defect. Can someone take action against the same.
I have similar complaint. I bought Florsheim Shoes on 25th April 09 in Mumbai. The sole of both the shoes broke completly and was cut apart. I gave it to the store for repairs on 21 Nov 09 and yet to receive the reply. Every time I call up they ask me to call back OR say they will call me later (which they never do).

Again, clearly manufacturing defect and no one cares to respond.
I bought a pair of Florsheim Comfortech shoes for Rs.3995 from Bangalore, Forum Mall, and I have used them exactly 7 times and the soles of the shoes are disintegrating. I am appalled at the so called quality of this shoe. I would like my money back or the sheos replaced. It is outrageous that a company such as Florsheim would sell such a low grade product. You expect Rs.4k shoes to last for atleast 6 months, but these just fell apart. Take them to court please. Thank you.
Abhay James.
Florsheim Shoes India

Customer Service, Quality

I have bought a pair of Florsheim Shoes in Ahmedbaf in 2008 for Rs 4200. I have used the shoes for only 6 to 7 months, one of the shoes bottom has got cut apart and very soon will become useless.

i had purchased 5 years ago the same shoe that was last 4to 5 years.I am amazed by the poor quality of the Product Florsheim is manufacturing.
I do not see any reason in getting it repaired. I would want to have the shoes replaced as it is clearly manufacturing defect. Can someone take action against the same
i purchased a pair of shoes from life style store citi center for rs 4200/
it is really out of shape that is the pair do not match i wonder the sales man has packed with different models i am sure these has to be replaced
ramamurthy
Finally I got my shoes repaired from Mochi store in Mumbai. It took almost 2 months for them to repair though !!!
I was planning to buy the FLORSHEIM - IMPERIAL during the current discount offer in town, but after rading the views of my frineds I have cancelled my purchase. Will rather go for my favourite hush puppies for time being...
hi
this is iqbal n pipadwala from gujarat
i have purchased the shoes from the store metro in ahmedabad, gujarat
it just one year passed the bottom part of the shoes broke when i gave to the store he told i will not give the to company and i will do from my side but if i will give then both shoes will look diffrent so plz ...
my contact no ;- [protected]
Hi there,

This definitely does not seem to be a problem restricted to India. I purchased two pairs of Florsheim shoes in Australia and neither pair lasted more than six months.
After I contacted their Australian customer support and complained about the quality, I was offered a discount if I was to buy another pair of shoes. I thought this was pretty unbelievable - using poor quality products to promote more sales!
Do not buy any Florsheim shoes - the quality is deplorable!

Florsheim Shoes — Florsheim Shoes

I got shoes of Florsheim from an authorised outlet (Citiwalk) in colaba, Mumbai about a year back for INR 5,000/-. The heel and the sole has started to come off. The material is falling as if somebody is plucking it out.The images are attached. The usage is typically for the ful day,1-2 times each week.

Please resolve my complaint posted on top priority. I have no patience to wait so long that too after having paid an exorbitant price.
I am a loyal Florsheim Comfortech user for more than 10 years.
I have encountered the same Florsheim Quality problem in Hong Kong.
About half a year ago I bought 2 pairs of Floresheim Comfortech here in Hong Kong. Now all the soles are disintegrating and breaking into pieces, and I need to throw them away. There must be something wrong with the rubber material used in the recent production lots. I do know to whom I need to talk to, so I am dropping a few lines here.
I bought a Florsheim pair in Hong Kong and the sole has complete degenerated after a few months o[censored]se. Absolutely lousy quality

Rajesh B

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