PATHETIC SERVICE FROM PRATUL HONDA SERVICE CENTER AT SOMAJI GUDA. tTheirs is a spare parts selling centre not a service centre
I have did servicing of the Honda Activa I am using on 22nd March'10
at Somajiguda workshop and at that time I have been charged an
amount of Rs 1400 towards service and other parts replacement. From next
day onwards we had noticed couple of problems like
(1). Petrol leaking from bottom
(2). Indicator lights not working
once again approached the workshop and on their advice changed the Fuel cock assembly ( invoice no 10IW00507) to avoid leaking and brought the vehicle back home. To my surprise, I had noticed the fuel was still leaking and added to that, the bike is not starting, for which I had contated their workshop
and after a lot of follow up sent the technician to check, the technician has checked the leakage
problem and told that it was the oil which was leaking not the petrol ( that means their diagnosis on 06th was wrong and they had unnecessarily changed the fuel cock) and told me to bring activa to the workshop to replace a nut. For the starting problem, he did some thing and started the vehicle and had gone. After he has gone we haven't used the vehicle and today morning when I had tried to start, it hasn't started
I am wondering what they did previously. They never do the right diagnosis and try to solve them .
It appears that theirs is a spare parts selling centre not a service
centre, you wont diagnise the problem properly and recommend
unnecessary spares replacement.
Main point to be noted here is that the petrol/oil was leaking only after servicing was