[Resolved]  Ford — Breaking

Address:

Maharashtra

I have recently purchased a ford endeavour automatic, when we went to take the delivery the car had already run in excess of 400 plus kms, the interiors were filthy , there were shoe marks on the cream upholstery, the carpets were dirty , on asking why the dealer (avk ford chandivilli , Mumbai ) told us that it was driven down from kollahpur as the container bringing it was stuck there !! We were promised the car would be cleaned if we could send the car to the workshop. On opening the bonet we found that the coolant bottle was empty, which meant that even the per delivery inspection was not carried out properly!! When asked why, they asked us not to worry as they would take care of it once we sent it to the workshop. We did not wish to take the delivery of such a vehicle, however we were told that now the registration is done nothing could be done !! It was a horrible experience. When the car came back the carpets looked worn as threads were sticking out, the installation of DVD player took two days for installation and the music system has screw driver puncture marks on it.
On the first service I mentioned to the supervisor that the breaks are not working properly, he told us that this only had abs and not eps system , thus the breaks felt the way they did. However after some days I again took it to another ford workshop and they were shocked as none of the breaks were functioning properly, the front bumper had come loose without being hit, finally the breaks were changed, however the endavour automatic breaks are not responsive at all , for such a large vehicle. Even now after the change the cars breaks have improved, however the whole car shudders, so I got a demo car to see if that vehicle also has the same problem, the breaks are more or less the same However they are smoother so now I am told the abs needs to be checked!!