[Resolved]  Ford Figo — Car not safe to drive and poor service

Address:

Faridabad, Haryana

I am Naresh Kumar from Faridabad Haryana.I purchased Ford Figo EXI diesel model from NCR Ford on 04.02.2011.with extended warranty for three year. This vehicle is registered in Faridabad and registration No is HR 51 AM 0861.
Brake of this vehicle are not effective in this regard I complained to NCR ford at Faridabad they replaced brake pads but problem is not solved after repeated complaint. In this regard I contacted GM of NCR ford Faridabad last year but problem was not solved . I am left with no option but to drive vehicle with less effective brake and put my life to risk.
On 01.03.2013 I met with accident as my vehicle did not stop after applying brake, during sudden brake from front vehicle. I handed over my vehicle to Riddhi Ford Okhla phase 1 New Delhi which is nearest Ford service station as NCR Ford is closed.
Today I received call from Riddhi ford that chesis no mentioned in extended warranty is MAJIXXMIJRBC83566 and actual as mentioned on vehicle is MAJIXXMIJRBC88566 and there is mismatch 0f 3/8 in chesis No. scan copy of extended warranty is attachedfor reference .
Major warranty replacement is in brake system as per service station Riddhi Ford service manager Mr Vikram. My vehicle is not yet handed over to me and held up at Riddhi Ford due to non settlement of warranty claim after post accident repair.