[Resolved] Ford Fusion — poor service of dealer king ford surat

[Resolved] Ford Fusion — poor service of dealer king ford surat

D Dinesh N Das from Surat, Gujarat

dear sir i am extermely annoyed by ur dealer service i hav 2 cars o[censored]r company ikon and fusion i had problem of relay in fusion the dealer once repaired the vechicle the bill no is013330A and the advisor name is tushar chauhan m [protected] after the bill was payed and i took the del of car it again broke down after running 4kms when i called tushar he rudely talked with me and said that i am with customers and he disconnected my fone i was standing for 4 hrs in the hot sun but no one came after repeatedly calling they said we have no person at present to attend u, i had to go personally to the service point for the repairs pls take some appropriate steps bcaus i am planning to go to consumer court so that again no other custumer is harassed by the dealer Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Sanjay Bhayani

the dealers are ill educted lot. the employees are even more illeterate. the kind of talks of quality the Automaker boast of is all vanishes themoment you stem in an authorised dealers work shop.

I have a ford vehicle and am thoroughly dissatisfied with the quality of the vehicle first and secondly the way delaer workshop gives service is pathatic. i have a list if incidences which if i have time and bring them to Ford India, may be some perticular delaer may loose their dealership.

Yash Dhorajiya

from Ahmedabad, Gujarat

THE KING FORD IS ONE OF THE BEST WORKSHOP OF FORD IND PVT. LTD,

V.subramanian82

from Pune, Maharashtra

The service provided by King ford is very poor, i recently gave my vehicle for complete general service, wheel alignment and washing and polishing against the smart card. But the vehicle was not properly cleaned. The wheel alignment was claimed to be done but was not done the condition of car is the same, when spoke to Jigar ([protected]) he said their might be a problem in alignment that was done. Even the petrol levels were very low. In a authorised service dealer's workshop if petrol levels are getting low then what will be spares they use (genine??).

shashank talati

from Chennai, Tamil Nadu

The service provided by King ford is very poor, i recently gave my vehicle for complete general service and accident.i had a talk with mr. tushar [protected] in my 1st 2services about a problem in wiper from the 1st day. after claming in the 3rd service by them they charged for it and on that day before giving the bill he confurmed his mistakes and after a second he deniyed with his commitement. king ford is really making people fool. they dont even do the color work with a good finishing and dont even have a good staff who would have respect for customers. i have even complained on [protected]@ford.com

Ak2212

Pathetic service...kings Ford owner is highly unprofessional/uneducated and for him, no values for customer satisfaction. Ford India should improve their services but I don't understand why they are not addressing this type of issues. Their behaviour is like, i[censored] want to buy ford car and fond of that car then any cost u will come and buy but it matters a lot in long run. Services is very much important, I wanted to buy ford car but seeing this I drop idea of buying ford car.

Shonu D

from Mumbai, Maharashtra

Well king's ford gave used car on the name of brand new car. And gave all invoice 1.5 months back.
It's name should be KING'S FRAUD rather ford. Coutomer aupport of ford India is also worst.

FINALLY CASE IS BEEN FILED IN CONSUMER COURT AND FIR HAS BEEN LAUNCHED.

GUYS LETS BE TOGETHER AND LET THEM PAY FOR WHAT THEY DID.

legally they'll be catched soon as case is been filed in consumer court