[Resolved]  Ford Ikon — Service related

Address:Uttar Pradesh

Dear Sir,
Please refer to our complaint No.[protected] regarding my vehicle No. UP 32
DD 3516 in the name of MR. Aman Kakar.
We would like to inform you that my vehicle met with an accident in the
second week of April'2012. In that Right head light, bumper, alloy wheel
and one No. tyre/tube were damaged.
Right head light, bumper and tyre/tube were replaced and we were assured
that alloy wheel will be replaced by first week of May'2012. But inspite of
many follow ups and repeated request till date alloy wheel has not been
replaced.
We would also like to bring to your kind notice that my car is running in a
very disbalanced condition which has lead to the failure of few machinical
problems, which may also lead to any irrepairable mishap inspite of regular
followups but all in vain i was always given a false committment and i am
sorry to say instead of attending and clearing the issue the service
manager Mr. Sanjeev Kumar ( of Narain Ford, Lucknow) has acted in a very
unprofessional and unethical manner which has further added to my agony and
pains.
I will appreciate your immediate action which will lead to our good
relationship.

--
Regards
Aman Kakar
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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