[Resolved]  Fortune Hyundai — Misuse of Car During Servicing -- Lead to Car Accident

Address:Gautam Buddha Nagar, Uttar Pradesh

I have given my car for regular service on 27/12/11 & Job card No. R[protected] has been issued. I requested for drop service for which my own car was used. Just 500 meters away from the service centre, service sentre driver (Mr Pravesh Singh) hit my car with Autorickshaw, damaging the front portion of my vehicle. The driver run away from the location.

Police came at location & my car was towed to service centre for repair as service manager has understanding with local police. The Service manager suggested me to claim loss thru insurance & whatever leftover loss will be compensated.

After repair I received my car on 10-Jan'12 after paying Rs 50535/-.
Later Auto owner lodged FIR against my vehicle, against which police started tracking me & later sealed my vehicle at police station for which I took bail from District Court resulting into further expense & harassment for me.

Finally I have received 50% of claim amount, Harassment on account of non availability of vehicle, court & police involvement, holiday from my work place to settle the case & future botheration till issue settles.

In short I have loose almost Rs 30~35K, after believing Hyundai Service Centre. Requested to compensate this loss.
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Aug 13, 2020
Complaint marked as Resolved 
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Temporary Number still not given. It has been 12 days i took the car. I have exchanged my old car and they have not given any receipt of the same. pathetic services and Raina who is the showroom manager is worst. Needs to be taught customer care lessons. please call me . i need assistance in getting my number and old car receipt. I work for HCL and meet about 100 people everyday. people are asking about this cars feedback, what should i tell?

These guys have issues communicating with the ICICI bank chandigarh . Bank has already given the DO and they dont have time to communicate with him.

WHY AM I BEING HARASSED FOR ALL THIS. I HAVE MADE A COMPLAINT WITH NOIDA POLICE FOR THE SAME AS WELL.

PLEASE DELIVER MY RECEIPT AND TEMPORARY REGISTRATION NUMBER WITHIN 1 HOUR AS I HAVE ALREADY PAID FOR IT.

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    Greater Noida
    Uttar Pradesh
    India
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